Query on Appian Task for implementing workflows

Hi All,

There is requirement for implementing workflows having Approve and Reject functionality for people belonging to various groups. We have implemented it using Appian Task based feature where in person belonging to specific group can see the list of task that person needs to Approve Or Reject and based on Approve and Reject it moves to next persons bucket.

But the issue we are facing is that the task are user input based and the process remains in Active state for long time until and unless the person acts on it. So keeping multiple process Active for long time is causing load on the performance of APPIAN as huge amount of Active task gets piled up.

So my query, is this the recommended way for implementing workflows using APPIAN Task based approach.

Regards

Bihitak

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