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pawank4987
Participating Frequently
December 8, 2022
Question

Appian OOTB record Export to Excel failing with Status code 503

Has any one been getting 503 error trying to export a record type to excel? I am not applying any filters. This is happening for small dataset (5 items) as well as large dataset (3k records). I am seeing this issue in  my community Appian instance 22.4 and work Appian instances in 22.3. 

For every failed export attemt, there is a Warning log in the tomcat-stdOut as folows

2022-12-08 16:09:46 WARNING [http-nio-8080-exec-3] com.sun.jersey.spi.container.servlet.WebComponent.filterFormParameters A servlet request, to the URI https://yljk.appian.community/suite/rest/a/dataexport/latest/download-grid, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.

    4 replies

    pawank4987
    Participating Frequently
    December 8, 2022

    Update: Always Tunnel on VPN fixed the issue

    angelr0004
    New Participant
    February 21, 2023

    Hi Kharel, Can you please elaborate the solution?

    pawank4987
    Participating Frequently
    February 21, 2023

    It was a network config change on our end that fixed the issue