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johnpauld0003
March 2, 2022
Question

the file's extension, "png", does not match its underlying file type.

  • March 2, 2022
  • 6 replies
  • 0 views

Hello. I'm getting this error in our UAT Environemnt while uploading PNG file. but in our DEV environment the file upload is working properly

6 replies

richardm900458
March 2, 2022

Hi Elmucho,

the reson is not really appian related.
Is you file really in the right format?
File format and extension are not the same.

"File extensions also often indicate the file type, or file format, of the file, but not always. Any file's extension can be renamed, but that won't convert the file to another format or change anything about the file other than this portion of its name."
-> for more information:
www.lifewire.com/what-is-a-file-extension-2625879

johnpauld0003
March 2, 2022

Hello [mention:c03f69cc9b264af29d5e31ca80c64eff:e9ed411860ed4f2ba0265705b8793d05] I think the file format is correct since the file upload button on the dev environment is working.