I'm getting the error 'JAXB failure trying to convert value ProcessInfo{.....} to Appian type ProcessInfo (id=xxx)' when using the Start Process node in a process model.
Does anyone know what may have caused this issue?
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some screenshots might help
Here is a screen shot of the error :
Hi Jess Sandy,
Did you figure out like why this is happening??? If yes, could you please share the reason(s) here???
Thank you,
Arun
I have seen similar issues with write to multi data store entity smart service. when Appian is trying to handle an XML structure that contains special characters or emojis. Given that process variable field contains special characters, please check if the same process without the special characters in the pv value also fails
Getting a very similar error on a webapi that accepts emoji and then starts a process. The process actually starts successfully, but the a!startprocess flows to the onError path because it can't parse the processInfo metadata.
Hi Jim, I'd suggest opening a ticket with Appian Support (if you haven't already)
Hi! how did you fixed it?
Kindly share any updates to workaround the above if you sloved it without removing the special chars.
Maybe the problem could be related with this caracters in your html
COuld you try removing it?
Hi Team,
I am facing same issue, we are calling the a!startprocess function in an Interface and process model ran successfully but at the end we got below error.
Interface Definition: Expression evaluation error: An error occurred while executing a smart service: JAXB failure trying to convert value ProcessInfo{
a!dynamicLink( label: "Export to Excel File", saveInto: { a!startProcess( processModel: cons!NO_PM_ALL_OPINION_REPORT, processParameters: {}, ) } )