How to send process errors to an email group DL

Question

Hi, 
 I would like to send error details to an email DL when there is an issue with process model functionality. 
 The below option is allowing me to create a reference to an Appian group and specify at this place. But, I would like to provide an email DL so that all the people who are the part of the email DL should receive the email with error details.

Mike Schmitt · Answer

Can't you still use a Group for this purpose? Or by "email DL" do you mean a special email address that gets distributed to multiple accounts?

Mike Schmitt · Answer

So create a basic user account (with no real access to most of the system) whose email address is the same as the DL's email address. That user would be a member of the Alert Recipients group targeted by your process.

Mike Schmitt · Answer

swapnar6405 said: Is there any mechanism in Appian where I can use email DL to setup for getting process alerts? 
 What is the nature of your "email DL"? I asked above if it's just a unique email address that gets distributed to a group, but you didn't really answer me. If it's something more complicated than that, then I'm guessing the answer is "no".

Mike Schmitt · Answer

So as I said originally, there's an easy way to send error alerts to that DL. Set the email address as the email address of an unused Appian User account, and add that User it to the error alerts Group. Your reply above didn't really seem to explain why this isn't an option if it's exactly what you're trying to accomplish?

Mike Schmitt · Answer

swapnar6405 said: that user account getting de-activated 
 That makes sense - though if this approach works apart from that issue, then I'd suggest searching for a way to bypass that issue somehow. Can the LDAP sync be made to exclude certain accounts by group membership? Or perhaps the account could be added to the Service Accounts group, in case that causes it to be skipped by the syncing (which I'd hope since this would be problematic for normal service accounts if they always get deactivated by an LDAP sync). I'm less familiar with LDAP but i'd hope one of these might be a potential option.