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June 18, 2021
Question

Appian RPA - Browser initialization failure error

  • June 18, 2021
  • 8 replies
  • 0 views

Hi all,

I am getting the following error when I try to execute a robotic process in Appian RPA console:

[ERROR] 2021-06-17 10:27:07 33s (0h) - Exception thrown on agent...
com.novayre.jidoka.client.api.exceptions.JidokaBrowserInitFailureException: Browser initialization failure. Make sure the browser is installed and the driver version is compatible with the browser version.

Can someone please guide me to fix this issue?

Thanks in advance,

Brinda 

    8 replies

    danny.verb
    June 18, 2021

    Appian RPA requires web drivers to use the browser module. Follow our docs here https://docs.appian.com/suite/help/21.2/rpa-7.8/modules/browser-module.html#components to learn how to download and upload the correct driver.

    brindasAuthor
    June 29, 2021

    Hi Danny,

    Thanks for your guidance.  I have followed the link. uploaded the support files and tried to execute the robotic process. Now I am getting a different error as follows:

    [ERROR] 2021-06-29 05:50:00 - - Reason to abort execution was NO_DATA_RECEIVED
    [INFO] 2021-06-29 05:50:00 - - Memory: free 37.05Mb, reserved 63Mb (8%), limit 786Mb, maximum 786Mb
    [INFO] 2021-06-29 05:50:00 - - Disk: free 357.077Gb (80%), total 442.555Gb
    [INFO] 2021-06-29 05:50:00 - - Memory difference: free 3.254Mb, reserved 1Mb (1%)
    [INFO] 2021-06-29 05:50:00 - - Disk difference: free -20Kb (0%)

    How can I fix this error?

    dillonp0001
    June 21, 2021

    test from me please disregard message