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vishala6464
April 2, 2024
Question

can i Retake of the exam

  • April 2, 2024
  • 5 replies
  • 0 views
I have connected to the proctor and confirmed my details related to my exam.
My proctor asked me to open the camera video, but the camera froze in between the verification process. The proctor asked me to restart my system but the same error is going on. i have try many times but not able to solve the problem, i did not aware with this error before.
than proctor told me to connect to the support for retake the exam due to this condition and problem.
can i get a reschedule coupon for it

5 replies

April 2, 2024

Yes, you can raise a ticket to appian team and they will support you in this case. For your reference the mail to seek help is support@appian.com

April 2, 2024

yes, you need to inform via email to support@appian.com

srmm0001
April 2, 2024

Hi,

I encountered the same issue before taking the exam. I had installed a third-party camera application, which caused an error. Please uninstall it if you have done the same. Otherwise, you can send an email to ""certifications@appian.com"" and cc ""support@examity.com"". Explain the situation, and you should receive a free coupon. Don't forget to include the exam ID for reference and any chat support transcripts you have.

harshitb6843
April 3, 2024

Reach out to certifications@appian.com and explain to them what happened. They might give you an additional coupon to retake the exam. 

December 10, 2024

 [mention:79463a8ef8d846bf9dd5ffc86878f8bb:e9ed411860ed4f2ba0265705b8793d05] Hello,how long it was taken until you received a voucher code?
Thank you