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danna3499
August 9, 2023
Solved

Can't access my account, 502 bad gateway

  • August 9, 2023
  • 8 replies
  • 0 views

I can't access my account,
this appears...
why? help...!!!

    Best answer by stefanhelzle0001

    Check https://status.appiancloud.com

    8 replies

    mikes0011
    mikes0011
    Brainy
    August 9, 2023

    Me too - it appears to be some sort of provider outage.  For reference, mine was working when I checked earlier this morning, so it shouldn't be anything in particular to do with your specific instance.

    The Expression Guru
      V
      virenp
      August 9, 2023

      We're also experiencing downtime on our end this morning.

        H
        heritierlucm8607
        August 9, 2023

        We are also facing a similar issue. Contact Appian Support

          stefanhelzle0001
          stefanhelzle0001Answer
          Brainy
          August 9, 2023

          Check https://status.appiancloud.com

            sravanthik8433
            sravanthik8433
            August 9, 2023

            I also face the same now

            csteward
            csteward
            August 9, 2023

            Per the latest update I have from Appian at 18:39 ET, they are still working on/rolling out a solution:

            "Team, We are still working on the roll out of the solution which was mentioned. At the moment, we are seeing positive results and can see service being restored to some sites. Please note that not all Sites or Integration will be accessible until the entire roll out is complete. We appreciate your patience on this."

              D
              danna3499Author
              August 10, 2023

              Thank you very much, but now the Portal is not working, I tried to "republish" and it keeps loading for 1 hour and continues...

              mikes0011
              mikes0011
              Brainy
              August 10, 2023

              Most services have been restored but according to the status page there might still be some degradation - portals on CE sites might still be affected I assume (i'm currently unable to load my CE site's test portal as well).  I expect all we can do at this point is wait for services to be fully restored.

              The Expression Guru
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