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January 15, 2024
Question

Datstore error while selecting cdt

  • January 15, 2024
  • 20 replies
  • 2 views

When I select CDT  in datastore. I got this type of error.

Error:

"An error was encountered while processing your request. Please try again."

what should I do with this.

    20 replies

    mikes0011
    Brainy
    January 15, 2024

    Please check the system log files for anything that might seem to be related.  Additionally if it persists, you can try posting screenshots here of the exact behavior.  If you're working with an Appian Cloud instance, I'd suggest opening a support case, particularly if this behavior started without any new changes on your end.

    The Expression Guru
    harshitb6843
    January 16, 2024

    Anytime you are only posting the issue without providing any additional information about it. It basically becomes a guessing game for us.

    January 16, 2024

    When I select CDT after clicking browse of "Type ". It shows the error and datastore is not able to open .

    karumurua531442
    January 16, 2024

    hi [mention:47c5a13515954f8880fecad30b277129:e9ed411860ed4f2ba0265705b8793d05] , could you share more info about the error, any error related snap shot will be more helpful to understand the error.

    January 16, 2024

    aftre clicking type browser for selecting cdt . it gives me error

    stefanhelzle0001
    Brainy
    January 16, 2024

    Check the tomcat-stdout log file and open a support case.

    January 16, 2024

    how i open /use support case

    stefanhelzle0001
    Brainy
    January 16, 2024