Question

Dependents can not see process models

Forum|Forum|10 months ago
September 4, 2025
6 replies
0 views

I suddenly find when I use Dependents to check the dependents. I can not see any process model in the dependents tree. I also check the other env, they can see it normally. I want to konw why it occurs, is it wrong setting or a bug of Appian. How to fix it.

shubhama926776

It generally shouldn’t happen. Check you have been added to appropriate security groups or grant at least Viewer permission on the process models and their parent folders.

E

edwardc8281Author

Yes I am the admin permission of all the folders

shubhama926776

Last option would be, Clear the application server cache (contact Appian Support if cloud).
Or
Publish the process models to force re-indexing.

stefanhelzle0001

Is there any difference between the two environments? If not, I suggest to open a support case.

H

hemalathak796071

If there is any problem with the search server, you may get this problem. If your Appian is hosted on cloud, raise a support case and if it is on prem check the search server once.

mikes0011

Brainy

Are you logged into a Basic User account as opposed to an Admin account? If so, then the process model security settings could be impacting this, so I'd suggest you double-check that (among other things).

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