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poojas686639
Known Participant
Oct 19, 2026 3:31 PM UTC
Question

Distribution list of the Appain group of the send email node

I have one send email node where we have added a group name in the TO .

 

Now few users are complaining that they receive the email but they cant see all the group members in the TO list.

 

where as other users receiving the email and seeing the TO list 

2 users from this group only see their email id in the TO , we have removed them from the group and added .

any pointer in this regards will be help full 

4 replies

nareshs945
Inspiring
Oct 19, 2026 3:55 PM UTC

Hi,

I would recomend compare the email headers of an affected user with those of a user who can see all recipients. Also, check whether the affected users are using a different email client or Outlook configuration.

mathieud0001
mathieud0001
Genius
Oct 24, 2026 1:47 PM UTC

What is the privacy policy for the group?

stefanhelzle0001
stefanhelzle0001
Brainy
Oct 24, 2026 4:00 PM UTC

The way your email client displays email addresses fully depends on the client. I suggest to check the headers of the email.

    raghavendn578151
    Participating Frequently
    Oct 26, 2026 6:31 AM UTC

    Hello,

    I hope the issue is resolved based on the security pointer provided by above. If not resolved, can you try converting the group to email recipients separated instead of giving direct group there. this will resolve the issue once and for all.

    Thank you.

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