Skip to main content
New Participant
Jun 15, 2021 3:21 PM UTC
Question

Email are not sent out

Hello All,

 Email notifications (process alerts and emails from send email node) are not working.
This was working fine and users were receiving emails until last week. but they are not receving any  emails for the last two days.

There was no change in custom.properties file also
Did someone face a similar issue?

    4 replies

    mikes0011
    Brainy
    Jun 15, 2021 3:43 PM UTC

    If you're an Appian Cloud customer, I suggest opening a support case for this.

    The Expression Guru
    arunr0007Author
    New Participant
    Jun 15, 2021 3:46 PM UTC

    No, this environment is on-premise

    mikes0011
    Brainy
    Jun 15, 2021 3:47 PM UTC

    Thanks for confirming.  Have there been any other changes either to your Appian installation or to your server setup?  Are there any related items in the regular error logs?

    The Expression Guru