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June 15, 2021
Question

Email are not sent out

  • June 15, 2021
  • 4 replies
  • 0 views

Hello All,

 Email notifications (process alerts and emails from send email node) are not working.
This was working fine and users were receiving emails until last week. but they are not receving any  emails for the last two days.

There was no change in custom.properties file also
Did someone face a similar issue?

    4 replies

    mikes0011
    Brainy
    June 15, 2021

    If you're an Appian Cloud customer, I suggest opening a support case for this.

    The Expression Guru
    arunr0007Author
    June 15, 2021

    No, this environment is on-premise

    mikes0011
    Brainy
    June 15, 2021

    Thanks for confirming.  Have there been any other changes either to your Appian installation or to your server setup?  Are there any related items in the regular error logs?

    The Expression Guru