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trunalj0002
May 12, 2022
Solved

Error received when opening form accepted by other user

  • May 12, 2022
  • 5 replies
  • 0 views

In our application, tasks are assigned to users/groups and a person was able to view task even if its accepted by other user. But since our upgrade to 22.1 we are getting error if other user is opening it. Also when trying to view form through the instance we are facing the issue. Refer attached screenshot for error message.

    Best answer by siddharthm671

    We encounter a similar issue when trying to view a form through a process instance post our upgrade to 22.1. We had to contact Appian support and they mentioned this bug was a result of one of the 22.1 hotfixes. They fixed the bug from their end and had all our sites restarted to resolve the issue.

    5 replies

    vikashk739
    May 12, 2022

    Hi, the shared screenshot is not clear. To start the investigation you can go to that rule mentioned there in the error

    stefanhelzle0001
    Brainy
    May 12, 2022

    By any chance, could it be that you use "tp!owner" at a place where it does not exist or as a string?

    New Participant
    May 12, 2022

    We encounter a similar issue when trying to view a form through a process instance post our upgrade to 22.1. We had to contact Appian support and they mentioned this bug was a result of one of the 22.1 hotfixes. They fixed the bug from their end and had all our sites restarted to resolve the issue.

    mikes0011
    Brainy
    May 12, 2022

    This is a known bug that's already been addressed by Appian in a very recent hotfix.  Please open a support case and ask them to deploy the relevant hotfix to your environment(s) when convenient for you.

    The Expression Guru
    trunalj0002
    May 13, 2022

    Appian Support Team will be deploying hotfix for above issue.