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May 7, 2025
Question

Error while starting app server in 25.1

  • May 7, 2025
  • 2 replies
  • 0 views

Getting below error while starting tomcat

{"error":{"root_cause":[{"type":"security_exception","reason":"unable to authenticate user [appian] for REST request [/user-activity-8-0/_settings?master_timeout=30s&timeout=30s]","header":{"WWW-Authenticate":["Basic realm=\"security\", charset=\"UTF-8\"","ApiKey"]}}],"type":"security_exception","reason":"unable to authenticate user [appian] for REST request [/user-activity-8-0/_settings?master_timeout=30s&timeout=30s]","header":{"WWW-Authenticate":["Basic realm=\"security\", charset=\"UTF-8\"","ApiKey"]}},"status":401}

 

    2 replies

    stefanhelzle0001
    May 7, 2025

    I suggest to open a support case.

    davidj137213
    May 7, 2025

    Did you follow instalation guide? Wich version the platform are you working with?  


    Check this link please

    community.appian.com/.../kb-2322-application-server-fails-to-start-due-to-improperly-configured-search-server-credentials