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snehay0001
February 26, 2025
Question

Export Package Issue

  • February 26, 2025
  • 16 replies
  • 0 views

Hello,

I'm facing an issue while exporting the package, it's showing as in progress since a long time,

Has anyone encountered the same issue before? pls let me know.

The package has a single object to export.

Thank You!!

    16 replies

    karumurua531442
    karumurua531442
    February 26, 2025

    hi [mention:6e0fd16d2aba4fdfbd076dfe63e1d8df:e9ed411860ed4f2ba0265705b8793d05]  If Appian Cloud is experiencing performance issues, exports might be delayed.
    Even though the package contains a single object, it might reference many other objects, causing Appian to slow down while processing dependencies

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    snehay0001Author
    February 27, 2025

    We are not using cloud and able to export the package after restart. thank you

    thenmozhim
    thenmozhim
    February 26, 2025

    Deleting older versions of various objects and performing a manual restart resolved the issue. A cleanup was needed to free up space.

    davidj137213
    davidj137213
    February 26, 2025

    Could you check logs in order to verify if an error ocurred?

    venkatrea696188
    venkatrea696188
    February 26, 2025

    Check Deployment logs https://docs.appian.com/suite/help/24.4/Logging.html#deployment-log or tomcat logs to know more about the error

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    snehay0001Author
    February 27, 2025

    Below are the errors from the deployment log

    Terms & ConditionsAccessibility statement