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Known Participant
Oct 26, 2021 2:54 PM UTC
Question

Getting error while trying to create new user

Hello Team,

We are using a process for creating new user but the "Create New User" node is getting cancelled out giving below error

The user [test123] does not have sufficient privileges to perform the requested action because they are not in any role.

Do we have any idea why this is happening? Any help here is appreciated. Thanks in advance

    3 replies

    stefanhelzle0001
    Brainy
    Oct 26, 2021 3:12 PM UTC

    Only System Administrators can run this smart service

    docs.appian.com/.../Add_User_Smart_Service.html

    Known Participant
    Oct 26, 2021 3:16 PM UTC

    Assignment tab is configured as "Run as whoever designed this process model" and I have system admin previlege but still this error is coming up. Also, in the error shown above "test123" is the new user to whom i'm trying to create

    Employee
    Feb 26, 2024 3:32 PM UTC

    Do you have the Send Account Creation Email input to true? Try setting to false instead