Skip to main content
steffena0001
July 8, 2022
Question

How to get list of automatically deactivated users

  • July 8, 2022
  • 6 replies
  • 0 views

Hi Appian Community,

Currently, our process automatically deactivates users (change status to inactive) that did not login to Appian for more than 30 days. The issue, however, is that the users that were deactivated manually have the same inactive status as the automatically deactivated ones.

I would like to source ideas on how I can get this list of dormant users. Advance thank you for the people who will respond to this.

6 replies

stefanhelzle0001
Brainy
July 8, 2022

When you already do that in a process, why not store some data to DB to identify these users?

steffena0001
July 12, 2022

Thank you for the idea! I was looking for something that would not require me to touch the existing db that we have, but I guess it can't be avoided.

richardm900458
July 8, 2022

Like stefan said.
You can just create a user table and insert all additional information you need for your users. The moment you deactivate them automatically you set a status/flag that its an automatically deactivated one. you can even store a string ("reason") like "due to 30 days inactivity".

steffena0001
July 12, 2022

Thank you for the idea! I was looking for something that would not require me to touch the existing db that we have, but I guess it can't be avoided 

christineh465186
July 8, 2022

If you are not doing this through process and instead using the Idle User Deactivation Duration setting in the admin console, the users deactivated are written to the log. Info can be found here: docs.appian.com/.../Appian_Administration_Console.html

steffena0001
July 12, 2022

Thank you! I will have to check this.