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T
tjrs0001
October 23, 2023
Question

Integrate with Digital Adoption Platforms

  • October 23, 2023
  • 5 replies
  • 1 view

Hello Techies,

We are planning to roll out Appian to thousands of our customers and looking to onboard a digital adoption platform like "WalkMe" with Appian.

They typically use either JavaScript or browser plug-ins to work with a web application. Appian does not support adding JavaScripts to sites or elsewhere. 

Have you used DAPs in your projects? If not, have you configured JavaScript anyhow?

5 replies

stefanhelzle0001
stefanhelzle0001
Brainy
October 23, 2023

I just had a glance at WalkMe. It seems like it is meant to record and monitor the user interacting with the application. If this is what you are looking for, did you already check out the available log files Appian creates? In case your goal is different, what do you want to achieve?

T
tjrs0001Author
October 24, 2023

Hi Stefan,

Thanks for your response.

WalkMe is a user guidance tool to help them understand the app's features and use it efficiently. I am not looking to record user interactions as those can be developed/referred directly in Appian.

Check out this video: www.youtube.com/watch

stefanhelzle0001
stefanhelzle0001
Brainy
October 25, 2023

OK. I created a small content management system in Appian to embed end user documentation directly into apps. Business people can create that content on their own.

As we cannot modify the HTML, CSS or JS Appian generates, I see no real option here.

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