Solved

Not able to access my cloud database

Forum|Forum|2 years ago
March 4, 2024
7 replies
1 view

Hello Appian Community so from last 2-3 days I don't know why I am not able to access my cloud database , whenever I am trying to open it so new tab is opened but there is blank page I don't know what's wrong so someone can help me out regarding this. ?

Best answer by konduruc733182

Hello [mention:190a358f01ba46ab8c569b6353a5f5fa:e9ed411860ed4f2ba0265705b8793d05]

Please raise a Support case if you are able to or please send an email to communityedition@appian.com regarding the same.

konduruc733182Answer

Hello [mention:190a358f01ba46ab8c569b6353a5f5fa:e9ed411860ed4f2ba0265705b8793d05]

Please raise a Support case if you are able to or please send an email to communityedition@appian.com regarding the same.

rajt0005Author

I did mail them regarding the same and I didn't got any reply from the team .

konduruc733182

I hope you are using a community edition. Have you tried shutting down the environment and then restarting?

harshitb6843

Did you try opening it in a new browser or incognito? It could be because of the cache..

rajt0005Author

yes I tried , I think so my site is still not updated to appian version 24.1 and my site is still using 23.4 APJ appian version , so I guess because of this I am not able to use my cloud database .

Sign up

Login with SSO

Login to the community

Login with SSO