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udhayak0001
Inspiring
September 26, 2024
Question

On Premise environment is down

  • September 26, 2024
  • 2 replies
  • 0 views

Hi All ,

Two days ago, one of our DEV environment went down. Upon checking the server status, we found that all services were stopped. We restarted the server, and it's been working fine since then. However, I'm keen to understand the root cause of the issue. I checked the Tomcat logs but couldn't find any relevant information. Could you please suggest how I can identify the cause of this? which log should i see ?

Thanks in Advance

    2 replies

    davidj137213
    Brainy
    September 26, 2024

    Check service-manager.log, and tomcat-stdout.log..... and the ones related to search-server and data.server... but I think the useful information you can find will be in the first two

    udhayak0001
    Inspiring
    September 26, 2024

    Thanks David , I will check this and try to find the root cause