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August 6, 2025
Question

On Record action icon on hovering unable see the description tooltip.

  • August 6, 2025
  • 17 replies
  • 0 views

The description tooltip is not visible when hovering on the Record action icon. Although I was aware it was there, now unable to see this tooltip on icon.

    17 replies

    shubhama926776
    August 6, 2025

    Record Action tooltips should show both label and description on hover,
    Make sure the action’s Description field in the Record Type setup is filled.
    And, If it was working earlier and no environment update then clear your browser cache and ensure you're using Chrome or Edge at 100% zoom.
    Additionally, perform a hard refresh, log out and back in, or test in a different environment (Dev/Test/Prod). If the issue persists across browsers and environments let us know.

    August 6, 2025

    Yes, but want it as on hovering on that icon display should be able to see that tooltip when we hold cursor on that icon on site.

    shubhama926776
    August 6, 2025

    Yes it should show on hover only. Try doing things mentioned earlier to work as it was working earlier.

    mikes0011
    Brainy
    August 6, 2025

    When I try it on a current Record Action Field (the current / up-to-date component version in Appian 25.2), the tooltip defaults to the action's Display Name, and if there's a description entered, the format is "Display Name - Description".  Note that this might change if the display name is created using an expression instead of something static.  Can you share your Related Action configuration with us?  e.g.

    August 6, 2025

    Want it as on hovering on that icon display should be able to see that tooltip when we hold cursor on that icon on site.

    mikes0011
    Brainy
    August 6, 2025

    As I said earlier: can you share the current configuration of your Related Action?

    harshas2775
    August 6, 2025

    It might be a cache issue! Is it happening for all users or just your account? Whoever is affected have them open the UI in a different browser or logout & login again in sometime after clearing cache. 

    August 6, 2025

    Ok

    harshas2775
    August 6, 2025

    This is not a configuration issue. In your record action whatever label and description is configured the same shows up in the record action field with a hyphen (-) in between both. As its not a code issue ruling out the browser issue is suggested! So keep us posted here if it works or not 

    August 6, 2025

    Hi [mention:4915ce007ff24f468d0e3e54983948c5:e9ed411860ed4f2ba0265705b8793d05] ,

    Did you try configuring the Display parameter ??

    August 6, 2025

    Yes, but want it as on hovering on that icon display should be able to see that tooltip when we hold cursor on that icon on site.