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rithikr667728
November 20, 2025
Question

Pdf from Docx

  • November 20, 2025
  • 9 replies
  • 0 views

So when I am trying to convert the DOCX file to PDF using the PDF from DOCX smart service. My document is not generating in the way I expect it to be. The same file if I convert online I can see the exact thing and the pdf version is same as docx but through appian I see change in font size and the words being misplaced. 

    9 replies

    shubhama926776
    shubhama926776
    November 21, 2025

    Use only standard fonts (Arial, Times New Roman, Calibri, etc.)
    Simplify document formatting (avoid complex tables/text boxes, etc.)
    If issues persist, Use HTML to PDF conversion instead

    R
    rithikr667728Author
    November 21, 2025

    I used the Times New Roman text, but still facing the issue. I have the image in the word and a link so are these any reasons for that issue.  I need to check in HTML to PDF conversion. 
    Thanks for the response.

    shubhama926776
    shubhama926776
    November 24, 2025

    Yes, images and hyperlinks are likely causing the issue.
    Use HTML to PDF conversion instead, It handles images and links properly.

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