Skip to main content
S
srinivaasant574373
May 16, 2024
Question

Reassign , Reject and Accept (default)button functionalities inside User input task

  • May 16, 2024
  • 4 replies
  • 0 views

Hi Everyone,

We have Reassign, Reject , Accept buttons provided by default in Appian. It is inside a User input task. Since it is a default button we couldn't able to run any rules or write any code to store the value for the buttons.

Eg: If we click on "Accept" button tp!owner is changed but we can't store the value in a table. Similarly if we click on "Reassign" and "Reject" the values are captured in task level but we can't store the value in a separate table.

Is there a way to capture the actions in the backend or generate any report for admins or others to know the actions performed by the user?

Thanks

    4 replies

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    May 16, 2024

    I am a friend of process reports to make task related data available. Task metrics can be stored when the task is completed.

    A workaround is discussed here: community.appian.com/.../solution-for-initiating-processes-or-writing-data-on-task-acceptance

      mikes0011
      mikes0011
      Brainy
      May 16, 2024

      I usually avoid allowing users to use the OOB "reassign" and "reject" buttons.  There's no avoidance of the "accept" button but we just design in such a way as to not need terribly much detail from it, since we've long known that there are severe limitations on what we can expect to get from that.

      I haven't yet tried the work-around that Stefan linked, though I also recently became aware of it (basically the gist is that a rule input can be passed the value of "tp!owner" from the user input task configuration context and it'll enable the SAIL form to detect exactly when "accept" is clicked - which i haven't tested yet but it sounds like others have already).

      The Expression Guru
      S
      srinivaasant574373Author
      May 20, 2024

      Is there a way to track or capture the action when the user clicks on "Reject" button inside user input task  like who rejected the task and when the task was rejected ?

      Thanks

      mikes0011
      mikes0011
      Brainy
      May 20, 2024
      Is there a way to track or capture the action when the user clicks on "Reject" button

      Again, nothing that anyone here is aware of, anyway - though if you pass in "tp!owner" as a rule input to the interface, and use local variables correctly to monitor the status of that value, it **might** be able to inform you of "rejection" status (i assume the tp!owner would change from having an initial value to being blank, perhaps) - but like i said, this is an untested work-around, so you'll just have to try it out.

      The Expression Guru
      Terms & ConditionsAccessibility statement