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September 7, 2022
Question

Regarding order is no longer accessible after being rejected

  • September 7, 2022
  • 5 replies
  • 0 views

Does anybody know any issues with the order being accepted by branch chief, but is then rejected

5 replies

stefanhelzle0001
Brainy
September 7, 2022

We do not know your application. That makes it a bit difficult to support ...

csteward
September 7, 2022

As Stefan notes, it is difficult to assist as we do not have any knowledge on your Project Management Tool.

However if you are talking generally about Appian task acceptance and rejection capabilities, there are no "issues" that I know of - aside from my users occasionally thinking they have submitted a "Reject" disposition to the business approval, where in essence by using the OOTB Reject feature they have only returned the task to the group it was initially assigned, minus the user who rejected, with no continuation of the workflow. 

More details on your question please.

September 7, 2022

Hi sorry for the confusion, I just want to know more about the Task accepting and the rejection capabilities side of things, as what is the differences between those two. I don't know really how both of them works in general.

stefanhelzle0001
Brainy
September 7, 2022

This might help a bit docs.appian.com/.../Tasks.html