Question

rv!record is empty, data does not come through to summary page

Forum|Forum|2 years ago
April 18, 2024
10 replies
1 view

I've config a summary page in record type, the interface be like rule!BCD_userDetails(userDetails: rv!record). But when I click on record link the summary page has no data populated, seems rv!record has no value in it

karumurua531442

Hi [mention:2aea1bf0b6954f94815518e79da990c7:e9ed411860ed4f2ba0265705b8793d05] Could you please share more about your record configurations please,

shubhama926776

Brainy

[mention:2aea1bf0b6954f94815518e79da990c7:e9ed411860ed4f2ba0265705b8793d05] Based on limited information provided, check below points
1) Check source in record type, ensure data is flowing through rv!record.
2) Verify rule!BCD_userDetails uses rv!record type variable to access data.

Check you are able to see the data preview for that record.

J

jiayingc4832Author

Thank you for your advice! It turned out that I have nested interface in my record page so the rv!record somehow failed, I use rv!identifier to query instead and it worked.

konduruc733182

Hello [mention:2aea1bf0b6954f94815518e79da990c7:e9ed411860ed4f2ba0265705b8793d05]

I would recommend using the identifier instead of passing the rv!record as input. Use the identifier to fetch the data in the interface.

J

jiayingc4832Author

Thank you! Exactly, I used identifier to query and worked

mikes0011

Brainy

If there's any chance this is an older record type, it might not be sufficient to pass in just "rv!record". In newer ones it is, as long as the "userDetails" rule input is an instance of the correct record type.