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karikalanr0001
Brainy
May 12, 2021
Solved

SAML authentication was unsuccessful

  • May 12, 2021
  • 1 reply
  • 0 views

Hi all,

I've configured Azure AD as my idP source. My user account on Azure Ad and Appian application exactly matched with case.

Still I get this below error when I test my saml authentication from Appian. i.e. Test this configuration.

/suite/saml/AssertionConsumer page displays below error.

Authentication was unsuccessful.
Reason: The user tested with was invalid.
Close this window and return to Appian Administration Console.

I've checked with SAML trace on Firefox, saml attributes looks fine no mismatch on user detail attributes.  The user's password on native appian and Azure AD matches too. 

The Username attribute was correctly configured but does not contain a valid Appian user as its value did not match any usernames within Appian. Please note that usernames are case sensitive. See KB-1450 for how to gather a SAML trace to identify the Appian username shown in the SAML assertion. https://community.appian.com/support/w/kb/370/kb-1153-saml-authentication-faq#The-user-tested-with-was-invalid

Has anyone dealt with this similar issue before? If so could you please suggest on this to resolve? - Thanks. 

    Best answer by karikalanr0001

    This is related with SAML signing certificate, managed to self signed certificate, resolved this issue. Thanks.

    1 reply

    K
    karikalanr0001AuthorAnswer
    Brainy
    May 15, 2021

    This is related with SAML signing certificate, managed to self signed certificate, resolved this issue. Thanks.

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