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April 26, 2022
Question

Send email

  • April 26, 2022
  • 10 replies
  • 0 views

I have a requirement, i have a dropdown filed where if i select a particular group (lets say technical group) then the mail should be triggerd only for that group.

Note : im fetching the dropdown values from ref table

10 replies

stewart.burchell
April 26, 2022

Is there only a single email address for each group that you can pick from your drop-down? That is: are you only expecting to send an email to one email address? Or do you want to send an email to all user accounts that are members of that group?

April 26, 2022

I will be having multiple users in one group

stewart.burchell
April 26, 2022

I understand that a Group will have multiple Users. I guess the question is:

  • do you want to send ONE email to a single email address that is in effect a distribution group (so every user in the email distribution group gets a copy if the email)
  • do you want to send one email PER USER IN THE GROUP so that every user in the Group gets an email?

The two options have different pros and cons (the first is easier, but it's possible for the list of users in the distribution group is different from the list of users in the group), whereas the latter is harder to implement but guarantees that the correct users receive a copy of the email

gopalk2865
Participating Frequently
April 26, 2022

Hi, You would need save email id of the selected group in a process variable and then use this process variable in send email smart service. Are you getting any issues?

April 26, 2022

I didnt get it can you please elaborate

gopalk2865
Participating Frequently
April 26, 2022

Ok, Do you have email id for each group in your ref table?

April 26, 2022

create constant and add  email group with  in the constant, call that constant in your target environment