Send Email node is giving any error Failed to send email

Forum|Forum|4 years ago
June 7, 2022
12 replies
20 views

Hello All,

In one process I am Using Send Email Notification and while executing it is failing and the error message is "Failed to send Email".

Can anyone help me in this, what can be the cause of this.

Thanks in advance

stefanhelzle0001

Brainy

Did you check the tomcat std out log file?

I have seen this error mostly related to non-existing email addresses.

csteward

Brainy

To add, we typically see this error when the node is configured to send to a user account, and the account becomes deactivated prior to the send attempt.

rohity0003

Known Participant

I got the same error(Failed to send email). The user account is active, and the user email is also valid.

Any ideas?

rohity0003

Known Participant

For us, the issue seemed to be caused by email recipient's Mimecast blocking the email.

V

venkatesanr7469

Known Participant

do you get any resolution for this case ?

annap0005

Participating Frequently

check if email correct and check the log for more detail.

bhargavj3218

New Participant

Check the tomcat std out log file.

There is also a limit of 50 0r 100 recipients depending on what admin has set, if in your case recipients are more, than also it will throw this error

A

anandj281484

New Participant

Check if the email adress is valid or not, I got the same issue in my case email address was not valid.