New Participant

Solved

Send-Email process model smart object do not send email to recipient that are not already Appian User

6 replies
13 views

Hello,

I'm trying to send an Email from a process model, but when putting in the "TO" recipient an email address not related to an user registered in my environment, it does not send it.

I do not give any error, just do not send it to such recipient:

as you maybe can see from the screenshot, when monitoring the process there is not any error, but no "ToValidAddresses" is registered.

Instead, if I put my Appian Account email in the "TO" field, this became filled and I can receive the email.

Any idea about this behaviour?

Thanks a lot

cstewardAnswer

Brainy

I believe this where the conversion from text to email address type fails, try wrapping your email address with: toemailaddress()

stefanhelzle0001

Brainy

Use this function to turn your email address string into a real email address.

https://docs.appian.com/suite/help/22.3/fnc_conversion_toemailaddress.html

cstewardAnswer

Brainy

I believe this where the conversion from text to email address type fails, try wrapping your email address with: toemailaddress()

L

luigic0005Author

New Participant

It worked perfectly, thanks a lot

dimitriss5700

Participating Frequently

Moreover, you can store the email address in a constant value of type "Email Address" that you can create and set as a value to the email "To" field.

U

ujjwalr0002

Participating Frequently

Yes but I don't suggest this we can but sometimes we take email as a input and email process is generic most of the times.

dimitriss5700

Participating Frequently

Sure, this option applies mostly when you have a fixed email address. When the email address is not known and it's stored in a pv then toemailaddress() funtion is the best option.

Sign up

Login with SSO

Login to the community

Login with SSO