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peterl0005
March 14, 2023
Question

Sending Email to a CC outlook mail group

  • March 14, 2023
  • 7 replies
  • 1 view

Hi!
I successfully sent a email via Send E-Mail node, the "To" (email main recipient) received the mail, but the "CC" (mail group from outlook) didn't receive a mail. There is no error in my monitoring   . 

7 replies

U
ujjwalr0002
Participating Frequently
March 14, 2023

Have you tried passing the same email in 'to' which you are using for 'cc'  just to verify that the issue is with the email or there is something else.

P
peterl0005Author
March 15, 2023

Yes. Still didn't received any mails

vaishals
vaishals
March 14, 2023

Hi Peter Did you get any solution for this. Am facing same issues. CC recipients are not getting email

P
peterl0005Author
March 15, 2023

at the moment I don't have the answer for this. But you can put the emails in a constant then call it in CC. On my side I need to mail the group mail.

abhayd3663
abhayd3663
March 14, 2023

For Appian send email node it has no difference whether it's a individual email or distribution list. If it is sending email to individual ID, it should be able to send to DL as well. As someone suggested, try to have only the DL in to and see if it works.

P
peterl0005Author
March 15, 2023

I tried to put the DL(email group) to "To" but still they didn't received any mail

P
peterl0005Author
March 15, 2023

I found the answer. Idk in other mailing platform but In outlook you can check the external email settings. "check the let people outside the organization email the groups"

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