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vijaykumars5676
vijaykumars5676
January 20, 2023
Question

Sync failed

  • January 20, 2023
  • 2 replies
  • 0 views

I created this update records-related action from the "Generate a Record Action" button.

following is the auto-generated process model.

Its having following wrror 

And following is an error on site :

An error occurred while retrieving the data for "DDE Invoice Data". Details: Record type is marked as synced, but its data has not yet been synced or its existing synced data has been invalidated. Contact your system administrator.

    2 replies

    vaishals
    vaishals
    March 13, 2023

    Hi [mention:6be2d6c7e626481fadfe3b6326a6bf93:e9ed411860ed4f2ba0265705b8793d05]. Were you able to resolve this issue?

    vijaykumars5676
    vijaykumars5676Author
    March 13, 2023

    Yes, I have solved it, it is a little complicated.

    So I created the database by publishing CDT. It has the primary key of integer datatype, but while publishing it changes it to BIGINT while creating the table in the database. And because of that sync records don't work.

    My solution is that I changed the datatype of that key to int in the database manually.

    Now it updates and syncs records without any issues,

    BUT now I have a new issue: Data store mappings can't be verified.

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