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sudhirs4981
Known Participant
Nov 27, 2023 11:06 AM UTC
Question

The record does not exist

i am getting this error while click on related action how to resolve ?

An error occurred while applying the context for the GAI Application related action [identifier=125]. Details:

The record data does not exist, has been deleted, or you do not have sufficient privileges to access it.

3 replies

stewart.burchell
stewart.burchell
Employee
Nov 27, 2023 11:14 AM UTC

Th error message is giving you 3 reasons to consider when trying to resolve this.

The first two are essentially the same - the record doesn't exist (because it never did, or it did but has since been deleted) - so navigate to the source of data for you record and see if one exists for the identifier (125) in question.

If it does, then the likely issue is that the user you're using to run the record action doesn't have the security rights to access this record. Check the security settings of the User and for the source of the data for your record.

sudhirs4981Author
Known Participant
Nov 27, 2023 6:02 PM UTC

no security , but i am getting same error , i am passing PK of table as identifier

abhayd3663
abhayd3663
Brainy
Nov 27, 2023 7:20 PM UTC

Need to double check record configuration, may be the PK in DB table and record identifier are different .

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