Skip to main content
M
michaeln0004
New Participant
March 16, 2021
Question

Time Zone Error

  • March 16, 2021
  • 3 replies
  • 0 views

I am launching the application on my desktop and attempting to book time. Once i click Book Now and select my site. It then displays the following error " This site's timezone is different from your settings. Please change your timezone to EST, close this page, refresh the home page, and try again. Or, select a different site to continue."

I have verified my timezone and don't see why it is stopping me. Other people are having the same issue. Any help is appreciated. 

    3 replies

    peter.lewis
    peter.lewis
    Participating Frequently
    March 16, 2021

    Can you clarify where you are seeing this? Is this within a certain application? I think having more detailed steps to reproduce would be helpful.

    M
    michaeln0004Author
    New Participant
    March 16, 2021

    Once I launch the appian website link, it brings me to the home page. On this page I click on Book Now-which opens the booking reservation tool. In the reservation details, I select the site, which for our account this is building. Once I select the site it populates an error message right below site, stating "This site's timezone is different from your settings. Please change your timezone to EST, close this page, refresh the home page, and try again. Or, select a different site to continue."

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    March 17, 2021

    This is no default Appian behavior but application specific. I suggest to reach out to your application support team. Did you try that?

    Terms & ConditionsAccessibility statement