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mariom232310
mariom232310
January 30, 2025
Question

Unable to edit process view node

  • January 30, 2025
  • 11 replies
  • 0 views

I have all admin rights.

On process modeler if I try to edit any node on "edit process view" I only have the "node properties" option.

If I try the same with other user I can edit it with no problem.

I tried on incognito mode, clearing cookies, different computer, change to basic and again to admin rights...

I can only solve the problem creating a new user... but that would not be the right things.

Any suggestions?

11 replies

davidj137213
davidj137213
January 30, 2025

Check tomcat-stdout.log please and share the information

mariom232310
mariom232310Author
January 30, 2025

The only thing it prints is this:

2025-01-30 17:30:00,011 [RecordSyncScheduler_Worker-1] INFO  com.appiancorp.record.service.quartz.LoggingTriggerListener - Trigger [group: record_load_group, name: record_synchronize_ads_join_indices] fired for job [group: record_load_group, name: record_synchronize_ads_join_indices]
2025-01-30 17:30:00,018 [RecordSyncScheduler_Worker-1] INFO  com.appiancorp.record.service.quartz.LoggingTriggerListener - Trigger [group: record_load_group, name: record_synchronize_ads_join_indices] completed for job [group: record_load_group, name: record_synchronize_ads_join_indices]
stefanhelzle0001
stefanhelzle0001
January 30, 2025

mariom232310
mariom232310Author
January 30, 2025

I'm definitely on that mode to edit nodes. That's not the problem.

S
swapnac559884
January 31, 2025

if you are on self managed environment, can you try restarting server? 

konduruc733182
konduruc733182
January 31, 2025
"node properties"

What is this option and where do you see it exactly. Could you please share a screenshot of what you are seeing.

mariom232310
mariom232310Author
January 31, 2025

When I double click an script task (for eg) this is what I see:

Using other user:

I checked permission groups on two users and I have more groups with main user than with new user.

So I don't get why I cannot see the edit nav.

As I said, I tried changing main user to basic and again to admin mode. Still doesn't work.

konduruc733182
konduruc733182
February 3, 2025

Please share the complete screenshot. This looks like the designer and analyst views. Share in the below way.

keerthanar849441
keerthanar849441
February 4, 2025

Have you compared the administrator groups of both the users?

mariom232310
mariom232310Author
March 7, 2025

Yes, I have all groups and administrator mode

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