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Known Participant
Nov 17, 2021 12:21 PM UTC
Question

Unable to login to organizations dev environment

Hi,

I am getting an error while logging into the development environment of my organization whereas my rest team members are able to login..

Error 401 - Unauthorized

Sorry, your request could not be processed.

Could anyone please suggest what should i do?

Thanks.

    4 replies

    csteward
    Brainy
    Nov 17, 2021 3:51 PM UTC

    Have they verified if your account is active?

    peter.lewis
    Employee
    Nov 17, 2021 6:30 PM UTC

    Also are you certain you are in the correct groups? For instance you would need to be in the Designers group to view the Appian Designer or Tempo Users to view Tempo.

    Known Participant
    Nov 18, 2021 6:32 AM UTC

    Thanks Peter, perhaps i was not part of the group.