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nandinidevib0001
June 15, 2023
Question

Uploading Password protected document

  • June 15, 2023
  • 8 replies
  • 0 views

Hello Everyone,

Does Appian allows the user to upload any password protected document into its cloud instance? 

We have a requirement to upload the password protected file but when we try to do it through File Upload field or simply add it as a document within the application objects, it throws the following error:

"File could not be uploaded. Please try uploading it again"

Note: We do not have any restrictions applied in our Admin console in the "File Upload" section.

Thanks in Advance,

Nandini

8 replies

mikes0011
mikes0011
Brainy
June 15, 2023

What form of "password protected" is the document in question?

As far as I know, Appian has no way of knowing or judging whether a document has, for example, internal locking like a locked PDF or Excel file.  I have no idea why you might be getting the "File could not be uploaded" message, unless you're trying to upload a file that you don't actually have OS-level access to, which would not concern Appian at all.

The Expression Guru
N
nandinidevib0001Author
June 15, 2023

Hi Mike, 

Thanks for the response, i'm trying to upload a simple locked PDF file (Ex: Salary slip) but the system does not allow me to. Also, there are no logs captured on this. 

Thanks

S
sanchitg0002
June 15, 2023

I can upload password protected files on my instance and can save it in the target folder, there is absolutely no way Appian can determine if the file is protected or not. Are you able to upload normal files in the system?

harshitb6843
harshitb6843
June 16, 2023

You can use this plugin to determine if the document is password protected - community.appian.com/.../is-password-protected

S
sanchitg0002
June 16, 2023

It can only check after the document is uploaded and saved in folder, but how to check if it is not even allowing to upload the file?

harshitb6843
harshitb6843
June 16, 2023

Not something I answered

ranjitjainb0001
ranjitjainb0001
October 12, 2023

if the option to Block any file with an extension that does not match the underlying file type is enabled in the Admin file upload then the problem occurs.

if the file is password protected then it is not able to verify the filetype of content is matching with the extension of the file.

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