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sinushreeb7168
sinushreeb7168
September 25, 2024
Question

Want to build centralized Notification Management System

  • September 25, 2024
  • 8 replies
  • 2 views

Hi Team,

We have a requirement to build centralized Notification Management System.

The system should support previews for all supported channels, such as email, SMS, push notifications, and in-app alerts.

Appreciate your valuable input. 

Thanks,

Sinushree

8 replies

stefanhelzle0001
stefanhelzle0001
Brainy
September 26, 2024

Not sure how to help you !?!? Based on your architecture, you might want to go into a sizing conversation with Appian and then just build what you need.

Do you have any specific questions?

sinushreeb7168
sinushreeb7168Author
September 26, 2024

Thanks Stefan.

New notification system should manage triggers by monitoring integrated systems to capture any predefined events or actions that necessitate sending notifications while also auditing these events.

is it durable to Appian will monitor the integrated system ?

Appreciate your valuable input. 

Thanks.

stefanhelzle0001
stefanhelzle0001
Brainy
September 26, 2024

In general I would say: "Yes you can do that!"

For any more detailed answers we would need to understand what all this means.

300k customers can mean to send a single "notification" a day or 10 million.

"monitoring systems" can also mean so many things, same for "predefined events" and "necessary actions".

I
ivyw430425
October 10, 2024

I am also facing the same issue.

stefanhelzle0001
stefanhelzle0001
Brainy
October 10, 2024

"a issue" can be anything. I suggest to open a new conversation.

robert.shankin
robert.shankin
October 11, 2024

HI!
Take a look at the appmarket.  A search for "contact" will reveal some existing solutions.

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