KB-1305 Embedded interface with self-closing tags does not render

Symptoms

When attempting to load an embedded interface, the interface does not render and the screen remains blank.

There are no errors in the application server log or in the web browser console.

A network capture shows nothing loading after tempo.nocache.js.

Cause

The use of self-closing HTML tags such as

<script src="https://appian.example.com/suite/tempo/ui/sail-client/embeddedBootstrap.nocache.js" id="appianEmbedded"/>

to embed Appian content is not guaranteed to work in all web browsers.

Action

Make sure all HTML tags used to load the embedded Appian content are explicitly closed. An example is provided below:

<script src="https://appian.example.com/suite/tempo/ui/sail-client/embeddedBootstrap.nocache.js" id="appianEmbedded"></script>

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: June 2018