KB-2441 Microsoft Service Disruption 12 November 2026
The purpose of this article is to provide answers to common questions regarding the impact of the Microsoft Service Disruption on Appian customers.
Can Appian Disable MFA for MyAppian Users?
In alignment with Appian security requirements, we are not able to disable the Multi-Factor Authentication (MFA) for MyAppian/Forum (https://forum.appian.com/suite/sites/myappian) users.
Can Appian Update an Appian Cloud Environment's Authentication Method?
If you are unable to use your Appian environment due to the MFA enforcement, please open a support case to review your options.
Note: If you are unable to access MyAppian, please reach out to Appian Technical Support via the Technical Support Phone Line to have a support case opened on your behalf. Appian Support will work with a registered Support Contact accordingly.
How is Appian affected by the Microsoft Service Disruption?
- The Appian Platform core services remain unaffected. For Appian Cloud Service Status, please visit https://status.appiancloud.com/.
- If your Appian Platform is integrated with or relies on Microsoft 365 Services, including MFA or Single Sign On (SSO) Authentication, you may experience disruption. For reference, please see Microsoft's Service Status page: https://status.cloud.microsoft/m365
Affected Versions
This article applies to all versions of Appian.
Last Reviewed: November 13, 2026