kalaivanank0002

Question

Appian Actions using ChatGPT

Forum|Forum|3 months ago
April 6, 2026
9 replies
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Good Day Expert,

Is it possible to call Appian actions and related actions using OpenAI ChatGPT in Appian?
If yes, could you please guide me on this?

Thanks in advance.

Cheers,

Kalai.

stefanhelzle0001

Actions are processes. You could expose these process through web APIs and have other systems call these.

ChatGPT is just a web-UI. Not sure how that could call these APIs.

What are you looking for?

kalaivanank0002Author

Thanks [mention:a11f77a729fb4db2af76b09948583328:e9ed411860ed4f2ba0265705b8793d05] for your response.

We are trying very similar to recordchat option using chatGPT where we can achieve ChatGPT features as well as trigger some record actions

stefanhelzle0001

Did you consider using this?

https://docs.appian.com/suite/help/26.3/Chat_Component.html

No, ChatGPT cannot directly call Appian actions or related actions. Appian's AI Copilot handles AI interactions internally, while external OpenAI integrations process prompts and trigger Appian processes indirectly via integrations, not direct action calls.