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ebaas0002
ebaas0002
Participating Frequently
Feb 6, 2022 4:45 PM UTC
Question

CMIS Connecter with OpenText

I am recieving the following error trying to connect to OpenText

"Failed to connect to the external system [key=opentext]. The site-wide credentials may be incorrect. Please ask an administrator to update the credentials in the Third-Party Credentials page in the Administration Console. Connection failure details: Unexpected document! Received: HTML document"

    4 replies

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    Feb 6, 2022 6:01 PM UTC

    OK. Did you try to do as described in the error message?

    ebaas0002
    ebaas0002Author
    Participating Frequently
    Feb 6, 2022 6:03 PM UTC

    Yes I am sure of the credentials in the Third-Party Credentials page 

    stefanhelzle0001
    stefanhelzle0001
    Brainy
    Feb 6, 2022 6:35 PM UTC

    Did this work before? I do not have any recent experience connecting Appian via CMIS, but this looks like wrong credentials. Maybe the problem is not the credentials, but missing permissions on the server side.

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