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April 19, 2021
Question

Do you have to log in to have access to anything on Appian?

  • April 19, 2021
  • 9 replies
  • 1 view

I have an integration system with Appian and Microsoft Azure, however the client wants to have a default account to view the page with the records. My question is  is it possible to access Appian without the need of Authorization?  do you need to log in at all times to access Records, Sites  or Interfaces

9 replies

stefanhelzle0001
Brainy
April 19, 2021

You have to authenticate to Appian to have access. This is part of secure-by-design.

What is your use case? What do you want to display to that anonymous user?

peter.lewis
Employee
April 19, 2021

Stefan is correct - you must authenticate to access Appian. The only other alternative is to use a service account with a Web API. This allows you to expose information to an integration that makes a request to Appian, and it allows authenticating using an API key that is associated with that service account.

joseg0005Author
April 21, 2021

can you please provide Documentation for the service account?

stefanhelzle0001
Brainy
April 21, 2021

Just to make this clear. A service account can only be used to call web APIs. NOT to log in to UI.

docs.appian.com/.../Web_API_Authentication.html

dastagirid0003
April 21, 2021

Appian assigns No Access by default to all other users.
Object security is an integral part of application development in Appian, and we should configure the right users and developers have the appropriate permissions within an application and the application itself.

If you want to perform the following activities, then go for Web API. This approach will make your calls easier using key based authentication without having to login manually.

A list of tasks for a specified user
A list of records for a specific record type
Data about a specific record, similar to a record dashboard
An Appian document
The ability to write to a data store
The ability to start a new instance of a process model

For configuring the authentication, follow the instructions mentioned in the link https://docs.appian.com/suite/help/21.1/Web_API_Authentication.html