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hasinthah0002
hasinthah0002
Participating Frequently
Jul 31, 2022 3:53 PM UTC
Solved

Docusign webhook

I want to send a document to recipient via DocuSign and want to retrieve by a process in Appian  after the signing .So completed event can be trigger to a webhook ( or to API) via Docusign ,But it giving the follwing error,

"Error - The remote server returned an error: (401) Unauthorized"

How can I configure  authorization in web API to trigger a process model

stefanhelzle0001
stefanhelzle0001Answer
Brainy
Jul 31, 2022 4:33 PM UTC

I do not understand what you mean with your question "How can I configure  authorization in web API to trigger a process model".

Did you provide the necessary credentials to DocuSign to call your API? If yes, does this user have permission to initiate the process model? Did you test your API successfully?

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1 reply

stefanhelzle0001
stefanhelzle0001Answer
Brainy
Jul 31, 2022 4:33 PM UTC

I do not understand what you mean with your question "How can I configure  authorization in web API to trigger a process model".

Did you provide the necessary credentials to DocuSign to call your API? If yes, does this user have permission to initiate the process model? Did you test your API successfully?

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