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December 25, 2023
Question

External System Web API is working fine in postman but not in Appian (Getting 500 Error)

  • December 25, 2023
  • 7 replies
  • 0 views

I am trying to connect an external system Web API of POST type in Appian but getting the below error.

    7 replies

    amans0009
    December 25, 2023

    This status code indicates that the server has encountered an unexpected condition or error that prevented it from fulfilling the request made by you. It's a generic error message that doesn't provide specific details about what went wrong, as the server may not want to disclose sensitive information to the client for security reasons.
    here is what u can do to resolve this:

    1. Check the HTTP method (POST, etc.) and request parameters configured in both Postman and Appian. Ensure they are consistent.
    2.Confirm the content type and any other headers in your request which is required  by the API.


    davidj137213
    December 25, 2023

    Check the reason phrase in your response, it seems that your request a header that is not valid,

    December 25, 2023

    Using the same headers as it is in postman.

    davidj137213
    December 25, 2023

    Are you using an appian function that requires admin permissions? 

    swatig9469
    December 26, 2023

    Under Body -> ReasonPhrase in response, it says that you are sending wrong header. Please check the request.

    December 26, 2023

    I got the issue.

    Thank you everyone.