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arunp0009
arunp0009
January 13, 2023
Question

Facing issue in Integrating Apian with Box

  • January 13, 2023
  • 3 replies
  • 0 views

I'm try to integrate Appian with BOX here 

I have used Box File Utilities plugin and followed the given step provided in Manual

I have created a App in box as well as all required key are generated in BOX

Now in Appian I need to generate token for which I'm using createtoken() function from the Above plugin. Where .pem files need to be updated for privatekey and publickey parameter. I have generated json file in box and got private key. And generated public key from generate option available in Add and Manage Public Keys section. But still i'm getting below error while try generating token using createtoken() function

Could anyone please guide me on this, Thanks in Advance

    3 replies

    H
    hrishikeshd997
    January 18, 2023

    There might be an issue with PEM files. Can you share the more information from the logs for that error?

    Did you try the solution mentioned here - https://community.appian.com/discussions/f/integrations/14214/problem-in-integrating-with-box-with-box-file-utilities-plugin

    arunp0009
    arunp0009Author
    January 18, 2023

    Yes, I have tried creating Private Key using RSA as well Still facing the issue. May be I need to try generating private key using open ssl, That's the only thing left.

    R
    rachelg9844
    March 6, 2023

    Ensure the libraries are accessible from your development machine, this may require an internet connection to the Maven repository.
    Ensure Core and Client versions that are used for compilation match the SDK version compatibility table.
    For example, client is compiled with a minimum supported version of Core. If a lower version of Core is used then compilation may fail.

    Regards,

    Rachel Gomez

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