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vikrams247
August 5, 2022
Question

Getting error "missing credential" from Integration while using in the Process model.

  • August 5, 2022
  • 11 replies
  • 0 views

Hi All,

I am creating an integration and connected system and Integration setup has been established successfully. OAuth2.0 authentication method using for this integration. while testing of Connected system we can do authorization successfully and when test the integration manually, I get success response with correct output. 

But when I use this integration in process model, i get error "[title=Missing Credentials, message=No OAuth Access Token found for current user]". 

Your suggestion would be appreciated.

    11 replies

    harshitb6843
    harshitb6843
    August 5, 2022

    Hi Vikram,

    Can you post some screenshots of the integration configuration and the process model node's configurations?

    V
    vikrams247Author
    August 8, 2022

    [mention:689961fb58e44dd3a143d9705472c5f3:e9ed411860ed4f2ba0265705b8793d05] Its happening on Prod. I cannot share the screenshot. In my demo account, it is working fine.

    stefanhelzle0001
    stefanhelzle0001
    August 6, 2022

    Seems like you use the "Authorization Code Grant" method. Do you need to authenticate the logged in user to this other system? If you use a technical user, switch to "Client Credentials Grant"

    docs.appian.com/.../oauth_client_credentials.html

    V
    vikrams247Author
    August 8, 2022

    [mention:126a676c85024855948336691b0a7b92:e9ed411860ed4f2ba0265705b8793d05] Yes, I am using "Authorization Code Grant" for DocUsign integration. DocU/sign doesnot support client crredential grant.After providing all the parameters( Account Id, base URL, Integration Key, Secret Key), when i click authorize again. i get response successfully. 

    stefanhelzle0001
    stefanhelzle0001
    August 8, 2022

    OK. Is your issue solved? If not, did you follow the documentation: docs.appian.com/.../Oauth_connected_system.html

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