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sivanagamalleswarit0001
Inspiring
August 7, 2024
Question

HTML error while connecting between Appian to Appian instances.

  • August 7, 2024
  • 5 replies
  • 0 views

I have webAPI in Instance A expecting a small set of json payload(4-5 field), nothing crazy.

I have Integration build on Instance B to call the WebApi of instance A. Passed the API keyfrom Instance A as needed to instance B.

WebAPI --> API Key --> Integration etc.

I am receiving weird error, looks like some authentication issue but is coming in HTML format and could not get more info from logs either. 

Saying JSON is invalid but JSON is valid.

Can someone please help me on this?

HTML error received: 

                                                                 

WebApi from Instance A:

Integration calling above WebAPI:

Connected system called inside integration:

    5 replies

    stefanhelzle0001
    August 7, 2024

    This happens when your credentials are wrong. I think your header name is wrong. Check the documentation here: https://docs.appian.com/suite/help/24.2/Web_API_Authentication.html#authentication

    sivanagamalleswarit0001
    Inspiring
    August 7, 2024
    stefanhelzle0001
    August 7, 2024

    The documentation does not mention the header "client-secret". Are you sure this is the correct name?