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jasmithak990
May 27, 2022
Question

Integrating with Docusign using JWT

  • May 27, 2022
  • 3 replies
  • 0 views

How to connect to docusign using JWT authentication?

    3 replies

    anupriyas7352
    anupriyas7352
    June 1, 2022

    Hi

    You can try with this function. This function will create access token for JWT authentication.
    https://community.appian.com/b/appmarket/posts/create-jwt-json-web-token-with-rs256

    J
    jasmithak990Author
    June 1, 2022

    After getting token, Passing it in integration call as authorization, getting {"errorCode":"AUTHORIZATION_INVALID_TOKEN","message":"The access token provided is expired, revoked or malformed."}

    Appended "Bearer " infront too but no luck. any suggestion would be a great help.

    chitras0004
    chitras0004
    June 9, 2022

    You would have to do more additional configuration for API authentication.

    JWT is not DocuSign eSignature APIs Auth Token, it is a Basic token used to get Bearer auth token(for eSignature APIs) by using account-d.docusign.com/.../token(POST).

    Make sure you've configured third party credentials correctly with your public and private key.

    Hope this helps!

    Thanks,

    Chitra

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