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New Participant
December 20, 2023
Question

Integration Error

  • December 20, 2023
  • 5 replies
  • 10 views

Hi Team,

I have one Integration with POST request have used OAuth 2.0 Client Credential Grants.

Initially was fine but now i am sporadically getting 403 errors.

When i check log below is the snap

com.appiancorp.connectedsystems.http.oauth.HttpOAuthTokenRetriever - Error while retrieving token: request_error attempting to pass Authentication in body
2023-12-20 22:16:23,379 [Appian Work Item - ### - WorkID ### - execution00 - process ### - model ### : UnattendedJavaActivityRequest] ERROR com.appiancorp.connectedsystems.http.execution.AppianHttpRequestExecutor - ConnectorRuntimeException [title=You are not permitted to perform the requested operation, The external system understood the request but refused to authorize it]

I can confirm here, It is not Credential/Privilege issue. integration not even hitting external system.

Please advise if anyone has faced the same.

5 replies

davidj137213
Brainy
December 20, 2023

Are you working with HA (appian or integration)? Maybe there are several node instances and one is not synchonized or available?

New Participant
December 20, 2023

Yes , My Prod instances is on HA.

davidj137213
Brainy
December 21, 2023

Have you tried replicating the integration in Jmeter, Postman..... and checking if the problem is replicated working with several concurrent requests?