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July 2, 2025
Question

Integration Response data Garbled (UTF-8)

  • July 2, 2025
  • 6 replies
  • 0 views

Hello,

We are receiving a response via an Appian Integration Object, but the Korean characters in the response appear to be garbled or broken.

According to the API provider, the response is encoded in UTF-8, and Appian also uses UTF-8 as the default charset. However, the Korean text is not displaying correctly.

Could you please advise what might be causing this issue and how we can resolve it?

Thank you.

    6 replies

    meghar3159
    July 2, 2025

    Hello,

    Since both the API provider and Appian use UTF-8 encoding, the garbled Korean characters likely indicate an issue with how the response is being interpreted or displayed within Appian, check the below first:

    The API response has Content-Type: application/json; charset=UTF-8.

    The integration parses the response as JSON or text.

    Try the same API in Postman to verify if the characters appear correctly outside Appian.

    Sharing the response headers and sample output will help us debug further.

    July 2, 2025

    Hi, this is how the integration is setted.

    The headers are setted as Content-Type: application/json; charset=UTF-8

    cannot find why the Korean is grabled.

    stefanhelzle0001
    July 2, 2025
    Korean text is not displaying correctly

    What exactly does this mean? What do you do with the data until it is displayed?

    July 2, 2025

    Hi, this is how the integration is setted.

    The headers are setted as Content-Type: application/json; charset=UTF-8

    cannot find why the Korean is grabled.

    mathieud0001
    July 2, 2025

    I'd suggest trying in Postman, could just be an issue with Appian's UI.